Privacy Policy DC Energy Trading
In this privacy policy ("Policy"), DC Energy Trading ("DC Energy Trading", "we", "us", "our") explains how we collect, use and share your data. This policy applies to our processing of information that we collect through our website and trading activities.
What data do we collect?
By "Personal Data" we mean any information relating to an identified or identifiable person. We may collect the following Personal Data from you:
- Name, address and place of residence
- E-mail address
- Telephone number
- IP address
- Data about your use of the Website
- Company information and business details
- Trading positions and portfolio information (where applicable)
- Financial and banking details (for business relationships)
How do we collect your data?
We and our service providers collect your Personal Data in various ways:
Via the WebsiteWe collect data when you, for example, fill out a contact form or subscribe to a newsletter.
Via business relationshipsWe collect data when establishing and maintaining business relationships for energy trading activities, market access, and compliance purposes.
Via cookies and similar technologiesWe use cookies and similar technologies to collect data. See our [Cookie Policy] for more information.
Via trading platforms and market systemsWe collect data through our participation in energy trading platforms and market systems as required for trading operations and regulatory compliance.
How do we use your personal data?
We and our service providers process your Personal Data for the following purposes:
- Communication and marketingWe send you newsletters and marketing material about our services if you have given permission for this or if we have a legitimate interest in doing so.
- Personalization of your experienceWe analyze your preferences to tailor the Website to your wishes.
- Business operations and complianceWe use your Personal Data for management analyses, audits, compliance with laws and regulations, handling complaints, and fulfilling regulatory reporting requirements in energy markets.
- Trading operationsWe process data necessary for energy trading activities, including market access, position management, risk assessment, and settlement processes.
- Security and legal purposesWe process your data to investigate illegal activities, establish or protect our rights, and comply with legal obligations.
With whom do we share your data?
We may share your Personal Data with the following parties:
- Hosting providers: such as Webflow
- Personalization tools: such as Adobe
- Marketing and analytical services: such as Google Analytics
- Trading platforms and exchanges: for executing energy trades and accessing markets
- Regulatory authorities: for compliance with energy market regulations and reporting requirements
- Banking and financial institutions: for transaction processing and clearing
- Risk management services: for portfolio and trading risk assessment
- Legal and compliance advisors: for regulatory compliance and legal matters
Additionally, we may share your data if this is necessary or legally required, for example with government authorities or in the context of a merger or acquisition.
How long do we retain your data?
We retain your Personal Data as long as necessary or legally required for the purposes for which they were collected:
- Data for marketing purposes we retain until you unsubscribe.
- Data for personalization of your experience we retain for a maximum of 12 months.
- Trading and business relationship data we retain in accordance with financial services regulations and energy market requirements, typically 7 years or as required by applicable law.
- Compliance and regulatory data we retain as required by relevant energy market regulations and financial services laws.
Your rights
Under applicable privacy laws, you have the following rights regarding your Personal Data:
- Right of access: You can request information about the Personal Data we process about you.
- Right to rectification: You can request correction of inaccurate Personal Data.
- Right to erasure: You can request deletion of your Personal Data, subject to legal retention requirements.
- Right to restrict processing: You can request limitation of the processing of your Personal Data.
- Right to data portability: You can request transfer of your Personal Data to another party.
- Right to object: You can object to the processing of your Personal Data for marketing purposes.
Please note that some rights may be limited due to regulatory requirements in the energy trading sector.
Data security
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Access controls and authentication systems
- Regular security assessments and audits
- Employee training on data protection
- Secure data transmission protocols for trading activities
International transfers
As an energy trading company operating in European markets, we may transfer your Personal Data to other countries within the European Economic Area (EEA) for trading and compliance purposes. Any transfers outside the EEA are conducted with appropriate safeguards in accordance with applicable data protection laws.
Contact and complaints
Questions or requests?If you have questions about our privacy policy or want to exercise your rights, please contact us via the contact page on our website or at:
DC Energy TradingStationsplein 214461 HP GoesNetherlandsE-mail: trading@dc-energytrading.com
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we are not handling your Personal Data properly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes through our website or other appropriate means.